Go to Windows Device Manager > Sound, video and game controllers section.If the issue persists, please try the below steps: ( Click here to find and install, if you haven't) Realtek is the name of the driver used by B&O, there's no such thing as a B&O driver.ĭid you check with a headphone or an external set of speakers to check if that works?ĭid you update to the latest drivers from the HP website? Chinese is in response to your private message.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.